Balu wear & tear set
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Payment by invoice
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Returns and warranty
We voluntarily extend the period for declaring withdrawal to 30 days. See the withdrawal policy for conditions, exceptions and deadlines for returns and refunds.
The manufacturer's warranty lasts two years from the purchase date and is extended by one year through device registration. Details are on the warranty page. For questions about your order, contact us.
Mouthpiece unit, O-rings, oven screens and a screen lifter for the Smono Balu — the parts that wear out with regular use, along with the tool to remove them.
Compatible with
The set is matched to the Smono Balu.
When it is time for a replacement
Oven screens clog with resins; the draw gets harder and vapour output drops. The included screen lifter is more than an extra — without it you will hardly get a stuck screen out without bending it. O-rings harden and leak over time: if the mouthpiece unit sits loose or draws false air, replace the rings first before looking further.
Cleaning and care
Stainless steel and glass tolerate a bath in isopropyl alcohol: leave the parts to soak until the residue dissolves, then rinse with clean water and let them dry completely before refitting them. Silicone parts are better cleaned with warm water and a little washing-up liquid — prolonged alcohol baths make silicone brittle and leaky over time.
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